Privacy Policy

We Take Privacy Seriously!

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Privacy Policy

We are committed to ensuring our customer details are kept safe and secure, we utilize Secure Data transfers and never share information.

We take our customers privacy seriously and would never sell customer information to 3rd parties.

What is this Privacy Policy for?

This privacy policy is for this website, served by Impela Ltd. It governs the privacy of our users who choose to use the website.

This policy outlines the different areas relating to user privacy & specifies the obligations & requirements of the site users, the website and Impela Ltd. Additionally the way in which this website processes, stores and protects user data and information will also be detailed in this policy.

The Website (

Impela Ltd. and our website take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience. The website complies with all UK national laws and requirements for user privacy.


Sometimes our website may use cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within our website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

The website may use tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information http: //

Other cookies may be stored to your computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referraltracking and typically expire after 30 days, though some may take longer. No personal information isstored, saved or collected.

Contacting Us

Users contacting Impela Ltd. via this website or by any other means do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in theData Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their ownrisk.

Impela Ltd. via our website may use any information submitted to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you mayhave submitted. This includes using your details to subscribe you to any email newsletter program our website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.

Your details are not passed on to any third parties.

Email Newsletter

Our website occasionally operates an email newsletter program, used to inform subscribers about products and services supplied by Impela Ltd. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions maybe manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third partiesnor shared with companies / people outside of Impela Ltd. Under the Data Protection Act 1998 you may request a copy of personal information held about you by our email newsletter program. A small fee will be payable. If you would like a copy of the information held about you please write to our business address.

Email marketing campaigns published by this Impela Ltd. may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis andevaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will be detailed instead.

External Links

Although looks to only include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout ourwebsite. External links are clickable text / banner / image links to other websites.

Impela Ltd. cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and Impela Ltd. cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

Our website may contain sponsored links and adverts. These will typically be served through any advertising partners we may have, these partners may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser website through a referral program which may use cookies and will track the number of referrals sent from This may include the use of cookies which may in turn be saved on your computer hard drive. Users should therefore note they click on sponsored external links at their own risk and Impela Ltd. cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that Impela Ltd. participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Impela Ltd. will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to us through our primary communication channels such as by telephone or email.

Impela Ltd. and our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Resources & Further Information

v.2.0 Jan 2024 Revision by: Impela Ltd.